“Something went wrong”Internet Explorer when you access Office 365


When we try to access a webpage by using Internet Explorer 8 on a Windows XP\7-based computer, you get the above error message:

To resolve this issue, follow these steps:

  1. In Internet Exporer 8, on the Tools menu, click Internet Options, and then click the Advanced tab.
  2. Under Settings, in the Security area, select the Enable native XMLHTTP support check box, and then click OK.
  3. Close all active instances of Internet Explorer, and then open Internet Explorer.
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