High memory usage in the W3wp.exe process


You may experience high memory usage in the W3wp.exe process when you run an ASP.NET 2.0 Web-based application that receives many requests from mobile devices

Symptoms:

If we create an ASP.NET 2.0 web-based application. The web-based application receives many requests from mobile devices. After you run the application for some time, the memory consumption of the W3wp.exe process grows very large. Additionally, you experience “out of memory” errors on the web server.

Cause:

This issue occurs because the MobileCapabilities object does not expire from the cache as expected.

Resolution:

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

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This entry was posted in Exchange 2010, Exchange 2013 and tagged , . Bookmark the permalink.

One Response to High memory usage in the W3wp.exe process

  1. Jay says:

    Thanks! this is the only resource I have found! all the others say install SP3 and I am running SP3 CU2!!

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